Director of Member Engagement 

September 28, 2022

Campus Compact for New Hampshire
New Hampshire College & University Council

About Us

Campus Compact for New Hampshire (CCNH) is a nonprofit higher education consortium that works to improve learning and strengthen communities by integrating service and civic responsibility throughout college life.

CCNH collaborates with the New Hampshire College & University Council (NHCUC) and other community and business partners to administer high-impact initiatives such as GEAR UP, New Hampshire Scholars, and AmeriCorps VISTA. These and other initiatives help students succeed in school while providing millions of dollars in services in areas like education, environmental sustainability, health care, poverty, food insecurity, and more.

The Opportunity

The Director of Member Engagement is a vital part of our organization. In this full-time role, you will be responsible for providing leadership and direction on program content; implementation and evaluation of programs; prioritization of programmatic objectives and activities; continuation and development of team-based approaches; integration of programmatic activities as well as effective use of CCNH and NHCUC staff capacity; and promotion of shared accountability, effective management, and production of high-quality work products.

The Director of Member Engagement works independently and collaboratively with CCNH and NHCUC staff to direct, develop, manage, and implement activities in the following areas: community engagement, service, higher education, student success, assessment, equity, professional development, and others as needed. Other responsibilities include serving as an effective CCNH and NHCUC representative in New Hampshire, regionally, and nationally, as well as establishing and maintaining partnerships to advance CCNH and NHCUC missions.

Key Responsibilities

Program Development, Direction, & Management

  • Develop and effectively direct programming activities that fulfill CCNH and NHCUC missions and goals.
  • Develop, direct, and implement professional development and continuous learning opportunities to meet member needs and fulfill CCNH and NHCUC missions, objectives, and goals; develop and implement strategies for promoting, enhancing, and supporting members.
  • Participate in training programs and professional development workshops and conferences.
  • Provide technical and programmatic support to strengthen community-based learning and scholarship, education for democracy, and institutional engagement at member campuses, including on-site and virtual consultations with member campuses in coordination with the CCNH Executive Director.

Member Development & Engagement

  • Create and implement a membership engagement and development strategy.
  • Provide support for member campuses and member committees, including but not limited to the Community Service Directors Committee, Admission Directors Committee, Libraries Committee, and Career Professionals Committee.
  • Serve as staff liaison to committees and workgroups; assist committee chairs in planning meetings, developing agendas, and executing all committee activities; and collaborate internally with other teams in coordinating CCNH and NHCUC initiatives.
  • Function as staff liaison with the Campus Compact national team in coordination with the Executive Director.
  • Partner with teammates to provide regular communications informing member campuses of resources and opportunities.
  • Build and strengthen the networks among members by collecting and distributing informed practice information among members and connecting institutions by issue area, affinity group, and other structures for in-depth learning.

Strategic/Thought Leadership

  • Build relationships and work opportunities within the higher education sector and across sectors that support the public good of higher education, promote higher education in New Hampshire, and work to establish NHCUC and CCNH as go-to resources and thought leaders.
  • Engage in local, state, and national relationship-building to increase CCNH and NHCUC’s visibility and ensure strategic programmatic and organizational growth.
  • Participate in activities with the organization leadership team to inform and lead approaches for advancing higher education, promoting the public good of higher education, and improving teaching and learning at higher education institutions throughout New Hampshire.
  • Create original and curated content for internal and external consumption, and with internal and external partners as necessary, to elevate the standing of CCNH and NHCUC as thought leaders in higher education.
  • Leverage diverse expertise to provide insights both broad and deep on industry issues and themes that matter most to our members.
  • Promote higher education, community engagement, and quality teaching and learning at higher education institutions throughout New Hampshire.

Other duties as assigned.

Job Requirements

General Qualifications

  • Exceptional writing and organizational skills
  • Strong deadline orientation
  • Ability to work collaboratively with colleagues and stakeholders at all levels and from all backgrounds
  • An entrepreneurial and creative mindset, with the ability to execute independently as well as in collaboration with others
  • Flexibility to learn new software and technology in order to get the job done
  • Capacity to see the big picture while paying close attention to detail

Education & Experience

  • Bachelor’s degree
  • 2 to 4 years of experience in higher education
  • Experience in program management, providing leadership for program development
  • Nonprofit and/or higher education experience preferred

Technical & Professional Skills

  • Facility with Microsoft Office applications and Zoom
  • Strong ability to exchange information using both tact and persuasion
  • Demonstrated oral and written communication skills

We are looking for an individual who is a team player, who is able to work well with others in a small office environment, and who demonstrates a genuine commitment to higher education. The Director of Member Engagement is expected to be inclusive, equity-oriented, and diversity-aware, in keeping with the CCNH and NHCUC’s expectation of diversity and inclusion, and committed to working with people holding similar or different world views while advocating for inclusion of all people.

This is a hybrid position; candidates must be able work in our Concord, NH-based office two days per week and attend all in-person and virtual events (statewide).

Compensation & Benefits

Salary

The salary range for this position is $50,000 – $55,000.

The specific salary offered will be based on a candidate’s relevant skills, experience, and credentials.

Benefits 

CCNH offers a generous benefits package, including:

  • Competitive salary
  • holidays and vacation time
  • Health insurance
  • Dental, vision, disability and life Insurance
  • Generous 401K plan

Other benefits that make CCNH/NHCUC a great place to work:

  • Exciting work with colleagues who are dedicated to our service mission
  • A highly collaborative professional environment
  • An opportunity to make a real difference in New Hampshire communities
  • Freedom to make decisions, be creative, and bring innovative ideas to the table
  • Healthy work/life balance—we value both professional growth and personal development

Core Values

CCNH and NHCUC are Equal Opportunity Employers. We do not discriminate on the basis of race, color, national origin, religion, disability, sex (including sexual orientation, gender identity, or gender expression), age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance. We strive to create an equitable, inclusive workplace where everyone feels a strong sense of belonging.

Our team is creative, hardworking, fun loving, and passionate about what we do. We pride ourselves on our entrepreneurial spirit and inclusive culture. We conduct our work with a set of core values that include integrity, respect, creativity, kindness, innovation, and excellence.